Shipping Policy

Tracking is provided with each order. To receive updates, be sure to complete customer enrollment option provided during checkout. It is the customer's responsibility to ensure all shipping details are accurate. Jess Monet Personalized, LLC is not responsible for delays nor lost packages resulting from invalid shipping entry. In the event that Shopify is unable to verify the shipping address, we will reach out to the customer to confirm the provided address prior to processing the order for shipment. Any issues pertaining to shipment shall be settled directly with the carrier. Jess Monet Personalized, LLC nor any of our partner/affiliates are responsible damaged during shipping nor lost, stolen, or misplaced items due to incorrect shipping information.

*Please make sure shipping addresses are correct prior to placing your order.*